Moving house with NETPAL

3 min read · Updated Jul 2026

Take your connection with you. Here’s the process and timing.

1. 1

   Tell us early

   Two weeks’ notice is ideal. We’ll check what’s available at the new address (NBN, Opticomm, 4G/5G or Starlink) and recommend the best option there.

2. 2

   Pick your switch-over day

   We can often have the new address live before you hand back the keys, so you’re never offline.

3. 3

   Same account, same manager

   Your plan, billing and account manager move with you. One call does the lot.