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Internet Plans & Pricing

Basic Plan
$70
/ month
NBN Unlimited Data
Suitable For
  • Browsing / Sending Emails
  • All Standard Streaming Services
Spec Sheet
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Medium Plan
$80
/ month
NBN50 Unlimited Data
Suitable For
  • Browsing / Sending Emails
  • HD Video Streaming & Gaming
Spec Sheet
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High Plan
$90
/ month
NBN100 Unlimited Data
Suitable For
  • Browsing / Sending Emails
  • HD Video Streaming & Gaming
Spec Sheet
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High+ Plan
$99
/ month
NBN100+ Unlimited Data
Suitable For
  • HD Video Streaming & Gaming
  • Better Uploads
  • Multiple Video Calls Simultaneously
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High+ Plan
$109
/ month
NBN250 Unlimited Data
Suitable For
  • Ultra HD Streaming & Gaming
  • Downloading Large Files
  • Gaming While Others Are Online
Spec Sheet
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Super-Fast Plan
$125
/ month
NBN1000 Unlimited Data
Suitable For
  • Ultra HD Streaming & Gaming
  • Downloading Large Files
  • Gaming While Others Are Online
  • *Not available in all areas
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People Tablet Internet

Connect to the fastest, most reliable internet service Australia wide

At NETPAL, we are committed to delivering a world-class service to our customers. Our award-winning plans and services are designed to help you stay connected no matter where you are.

We understand the importance of staying in touch with friends and family, and that’s why we strive to make it as easy and affordable as possible.

Content Filtering and Parental Control (NETSafe)

At NetPal, we prioritise your children’s online safety by providing robust parental control options. Our controls are designed to block ads and harmful sites across your entire network, ensuring a secure and protected browsing experience for your family. With our comprehensive solutions, you can be confident that your children are shielded from inappropriate content and online threats, allowing them to explore the internet safely. NetPal’s NetSafe creates a family-friendly network by blocking inappropriate and malicious content.

  • Adult Content Blocks
  • Web-based Malware Blocked
  • Phishing Attacks Blocked
  • Predefined Category Blocks
  • Custom Block Rules
  • Custom Block Pages

What Makes Us Different?

We offer transparency and honest advice. You will receive personalized service from a real person.

One on One service

We offer transparency and honest advice. You will receive personalized service from a real person.

Technical Knowledge

We possess the technical expertise to identify the ideal modem for your uniquely shaped home. Whether it's a single-story, double-story, basement, or a long or wide house, we can accommodate all shapes and sizes.

Additionally, we will advise our customers on the optimal placement for the modem and whether a mesh system is needed to ensure the best signal throughout your home.

Reliable Care

You won't be turned away due to NBN incompatibility. NetPal will ensure we find a solution for you, regardless of your location.

Sustainability

At NetPal, we focus on repurposing our modems whenever feasible. By reusing hardware, we not only lower costs for our customers but also reduce waste, benefiting our planet. This is just one of the many ways we contribute to the community.

Frequently Asked Questions

What Is a Good Internet Speed?

With NETPAL, you’ll find a variety of plans, each offering different speeds to suit your needs. These speeds range from the entry-level 25/10 plans, providing up to 25Mbps download and 10Mbps upload speeds, to the Home Ultrafast plan, which can reach up to 1000Mbps download and 50Mbps upload speeds.

In simple terms, higher numbers mean faster internet connections. Naturally, you might wonder, “What speed do I need for my household?” We’ll delve into the specifics of choosing the right speed for your situation soon. However, it’s important to understand that you may not always achieve the exact maximum speed of your plan. Various factors, such as your type of connection to NETPAL, your home’s location, and the time of day you’re online, can significantly affect the actual speeds you experience.

Does a router make a difference?

Yes, a router can make a significant difference in your internet experience. Here are several ways a router can impact your network performance:

  1. Speed and Bandwidth
    Modern routers support higher speeds and greater bandwidth compared to older models. If you have a high-speed internet plan, an outdated router may not be able to handle the full speed, leading to slower internet performance.
  2. Wi-Fi Range and Coverage
    Advanced routers often come with better antennas and technologies like beamforming, which can extend the Wi-Fi range and improve coverage throughout your home. This means fewer dead zones and more reliable connections in different parts of your house.
  3. Device Management
    Newer routers can handle more devices simultaneously without significant drops in performance. This is crucial in households with multiple smartphones, tablets, laptops, smart TVs, and other connected devices.
  4. Security Features
    Modern routers offer enhanced security features, such as built-in firewalls, guest network options, and automatic firmware updates. These features help protect your network from cyber threats and unauthorized access.
  5. Quality of Service (QoS)
    Many advanced routers come with Quality of Service (QoS) settings, allowing you to prioritize certain types of traffic (e.g., streaming, gaming) over others. This can help ensure a smoother experience for activities that require more bandwidth.
  6. Dual-Band and Tri-Band Support
    Dual-band and tri-band routers operate on multiple frequency bands (2.4GHz and 5GHz), reducing congestion and improving overall network performance. This is especially beneficial in areas with many Wi-Fi networks.
  7. Mesh Networking
    Some modern routers support mesh networking, which uses multiple devices to create a single, seamless Wi-Fi network. This can provide better coverage and performance in larger homes.

 

Conclusion

Investing in a good router tailored to the size of your home can significantly enhance your NETPAL internet experience by providing faster speeds, better coverage, improved security, and more reliable connections. If you’re experiencing slow internet or connectivity issues, upgrading your router might be a worthwhile solution. Speak to us and we’ll find a router to suite your needs.

What is NetSafe Adult filtering service?

  1. What is NETSAFE?
    NETSAFE is a content filtering solution designed for parents to block adult materials and control the type of content accessible on the internet for their children.
  2. How does NETSAFE work?
    NETSAFE works by filtering internet content at the network level. It uses a combination of URL filtering, keyword blocking, and real-time content analysis to restrict access to inappropriate websites and materials.

 

Setup and Installation

  1. Please contact us to set up NETSAFE on your network. A compatible recommended modem is required for the installation. We can complete the setup for you in just a few minutes.
  2. Once installed, your entire home network will be safeguarded. All agreed-upon components will be filtered. After the initial setup, we can remotely adjust the filters according to your needs. Simply reach out to us for any changes you require.

 

Features and Functionality

  1. NETSAFE can block a variety of content, including adult websites, gambling sites, social media, and other categories deemed inappropriate for children.
  2. NETSAFE uses real-time content analysis and updates its database regularly to handle new or unknown websites. It can automatically categorize and block sites that contain inappropriate content based on keywords and other criteria.

Built to give you a pleasent online experience like no other.